Covid-19 Information

Ainsty Dental

Before your forth coming Dental Appointment

Before you attend your appointment it is essential that you complete the Covid-19 Questionnaire. This should be completed at least 2 days before the appointment where possible.

If you would prefer a word document to download and complete please click here.

Detailed information and instructions for your forth coming Dental Appointment

Before your appointment

  • We will take your email to send confirmation of the appointment and a link to our Covid-19 questionnaire form.

On the day of your appointment

  • Please ensure that you have used the bathroom before you attend for your appointment as the use of toilet facilities is restricted at this time.
  • Only yourself and if needed a designated carer will be allowed to enter the practice so where ever possible attend alone and bring minimal personal items with you.
  • The front door will be locked so please ring the doorbell to let reception know you are waiting or call us from you mobile on 01904 786196.
  • We will repeat the Covid-19 questionnaire you have already completed to confirm there have been no changes.
  • There may be a short wait outside if the surgeries are already in use or a patient is occupying the reception area.

Entering the practice

  • We will call you in when it is time for you to enter the practice.
  • On entry we will ask you to sanitise your hands.
  • Any items that you have brought, e.g. coats, mobile telephones, will be placed in a sealable box.
  • You will be guided into a treatment room using social distancing rules. Please avoid touching anything, the nurse will open any doors.

Treatment room

  • You will enter the treatment room where the dentist and nurse will be waiting in the appropriate PPE.
  • With the PPE it may be difficult to hear the dentist so please let them know if you are struggling.
  • Additional PPE is currently required particularly during treatment so please don’t be alarmed by our appearance.

Leaving the practice

  • Following your treatment, our receptionist will once again ask you to sanitise your hands.
  • Card payments are our preferred option for payments currently.
  • Our receptionist will then make any future appointments required and provide confirmation by text or email.
  • Paper treatment plans or postoperative instructions will be scanned and emailed to you if necessary.
  • Finally the receptionist will open the door for you to leave.

After your appointment

  • Please contact the practice if you experience any Covid-19 symptoms within the next 14 days of your appointment.